FREE online training: Email 101

Would you like to learn to use the more advanced features of email? If you tend to only reply to messages or send basic correspondence, this course is for you. In this free online training program, you will learn to:
  • Maintain an address book
  • Use a calendar
  • Create tasks
  • Draft messages
  • Format messages
  • Use cc and bcc
  • Include hyperlinks in your messages
  • Create an electronic signature
  • Add attachments
  • Create folders to keep mail organized
  • Follow proper etiquette & safe practices

This online course (certificate program) is taught via Zoom (an easy-to-use online platform). If you have access to a computer (with camera and microphone), an Internet connection, a Microsoft Account (ex: or Hotmail email etc.) and basic computer skills, this training is for you.

Class runs Monday to Thursday 9:00 am to 11:00 am for 4 weeks, starting November 15, 2021. For more information or to register, call Tri-County Literacy Council at 613-932-7161.

Free Communication Class

Communication is an essential part of life. People have different ideas and beliefs. At times, it can be impossible to come to an agreement. Communication can bring forth positive change and new ideas. Communication can also lead to conflict that damages relationships at home or at work. This training helps adults improve their communication skills in a safe learning environment. In this program, we explore topics such as assertiveness, dealing with conflict and difficult people, anger, and so much more. Benefit from guest speakers.

This 5-week training program starts Tuesday, October 12, 2021 (due to Monday’s statutory holiday) from 1 pm to 3:30 pm. From then on, the course runs Monday to Thursday. For more information or to register, call 613-932-7161. Seats are limited.