Health Care Support Worker

Health Care THUMBDo you like to care for others? Do you have an interest in working in the health care field?

In Canada, the population is aging and the need for more support for sick and disabled persons is rising. As such, there are more and more jobs for Health Care Support Workers.

In this program, participants strengthen Essential Skills of working with others, oral communication and document use. Topics include:

  • Duties of a Health Care Support Worker
  • Diseases and Conditions
  • The Human Body
  • Health & Safety Awareness
  • Guest speakers
  • Site visit

The training is suitable for a variety of learners including those planning to return to school and people changing careers.

online learningThis online course (certificate program) is taught via Zoom (an easy-to-use online software platform). If you have access to a computer (with camera and microphone), an Internet connection, email address and basic computer skills, this training is for you.


Courses are offered at various times of the year, depending on labour conditions and learner needs. Call 613-932-7161, for more information.

A few words from our learners

“I was very impressed with the instructor as well as the guest speakers brought in. I also enjoyed interacting with the other students and hearing their reasoning for taking the course. Looking forward to pursuing a career as a PSW. I wasn’t 100% sure I wanted to pursue this career but the program really ignited a spark in me that I haven’t had in a while.” – Sarah McDonald

“The program helped me to understand the main criteria of a health care worker such as personal care, health care, family support, social support, housekeeping, work policies, rules and regulations as well. Now, I have a better understanding about a safe work environment, Personal Protective Equipment and how to be a better caregiver for the people who need help and support”. – Shahin Fernando

“This training helped me a lot, specifically the Elder Abuse Prevention referral process. It added to my knowledge of how important a good relationship is between an elderly person and support worker. I also learned about healthy food and the benefits we get from those foods. I am currently working in a retirement home as a Housekeeper.” – Maruja Albay

“It’s free… It is a great course, clear and easy work. It prepares you for further education and work as well. Maybe you’ll want to become a PSW after! I dropped out of St. Lawrence College. I wasn’t loving the course I was in. This course helped me be sure of what I want/what I am interested in instead of just jumping into things like I did before. I always wanted to work with the elderly but was unaware of this course until my dad told me about it. I’m happy he did :)”
– Kelly Anderson

“I have been out of the workplace for over 20 years, due to taking care of my three amazing children. We have had many struggles over the years but we never gave up hope on living a better life. For me personally, this was more than just a class. It gave me the courage to start a brand new chapter in my life.”
– Gisele Villeneuve

“It may sound too good to be true but it is professional training for free. Don’t feel uncomfortable. Step out of your box because you’re not the only one that is unsure… TCLC is great for getting you prepared. I was never good at keeping all my side part-time jobs, so I never had any confidence to actually try for something bigger. This course taught me that I can do anything I put my mind to and gave me the confidence to start working towards my lifetime career. I will never forget coming to TCLC!”
-Amelia Whelan

“I feel more confident heading into the workforce (e.g. my communication skills). It (the course) also renewed my enjoyment of reading and writing and inspired me to look into further education… There is no loss in gaining knowledge. The instructors are very friendly, patient, and the classroom pace is comfortable. The course load is manageable and the information is up to date. Thank you.”
-Claudia Givogue

“The training was an eye opener for me. It gave me the opportunity to learn many things about the people around me; their culture, the law, workplace ethics, hazards and how to prevent them. I also learned a lot from the guest speakers who shared their personal experiences with us. This great experience would not have been possible if I had not participated in the training.”
-Foluwaso Ilori

“I’ve learned a lot in a short period of time. It (the course) has encouraged me to continue my studies in the health care field.”
– Reg Bagshaw

“The training helped me realize I would still like to have a career in the health care field. It is going to help me get a better job, when I return to the workforce. It helped me get back in touch with the community because I am a full-time stay-at-home mom.”
– Ashley Collins

“Thanks for all the help that I received. I passed my theory test and I am doing my 270 practice hours. I got a job already! My graduation is going to be on January 29.”
– Jessica Jeeves