Email 101

Email 101 ThumbDo you feel “behind the times” when it comes to technology? Would you like to learn to use electronic mail? Whether you wish to submit your resume to employers or connect with family and friends electronically, email is a very useful and powerful tool! Topics include:

  • Formatting Messages Using Popular Features
  • Sending Email with Attachments
  • Creating Folders to Keep Mail Organized
  • Maintaining an Electronic Address Book
  • Using an Electronic Calendar
  • Creating Tasks
  • Etiquette & Safety
  • Links to Community Resources

Email can be a professional or fun way to send mail quickly, using pictures, videos,  files, hyperlinks to online content and more!

online learningThis online course (certificate program) is taught via Zoom (an easy-to-use online platform). If you have access to a computer (with camera and microphone), an Internet connection, a Microsoft Account (ex: or Hotmail email) and basic computer skills, this training is for you.


Courses are offered at various times of the year, depending on labour conditions and learner needs. Call 613-932-7161, for more information.

A few words from our learners

“Tri-County Literacy Council is a wonderful way to either learn for the first time (beginner level) or upgrade your computer skills. The instructors are extremely knowledgeable and friendly. They make the learner want to work to achieve the end result (i.e. learn the program).

This training provided me with the confidence needed to attach files when sending emails, adding hyperlinks, using the calendar, tasks and address book (features). I am looking for employment and am upgrading my skills. The training here is very helpful in achieving my goals.”
– Jo-Ann Periard

“The course was helpful. I had to learn the basics of e-mail. The small class and knowledgeable instructor was so good. I needed to upgrade my skills and learning to use the computer is essential now. It is a powerful tool to communicate and access information.”
– Marion

“This class was great. I enjoyed the course because it went slow enough for me to comprehend the computer. This opened up my horizons for learning and for future jobs. It made me feel confident enough to use computers and help me research other job opportunities.”
-Barry Gorman