Business Services

Meeting TargetsTri-County Literacy Council’s Business Services branch addresses employers’ workplace issues by providing Assessment, Training, and Clear Writing services to business owners. More specifically, we offer the following services on site or at our agency:

Assessment (relating to):

  • Job Performance and/or Production
  • Restructuring
  • Promotion Suitability
  • Apprentice Selection
  • Hiring
  • Labour Adjustment


  • Business-specific
  • Essential Skills
  • Workforce

Clear Writing:

  • Business-specific

5 Signs Your Workers May be Struggling with Literacy & Essential Skills:
  1. Change initiatives often fail or are slow to be implemented
  2. Employees are reluctant to participate in team meetings and avoid training sessions
  3. Excellent employees continually turn down promotion opportunities
  4. Staff make excuses. For example, “I’ll read it later,” or “I forgot my glasses,” when put in situations where reading or writing is required
  5. Employee absenteeism is high



Benefits of Training

Source: ABC Life Literacy Canada



  • StarTek
  • Teleperformance
  • Beautyrock
  • Zellers
  • SCM
  • Drake International
  • Benson
  • Value Village
  • Giant Tiger
  • Home Depot
  • No Frills
  • Fabricland

  • Morbern
  • Levi Strauss
  • Caldwell Towels
  • Brown Shoes
  • Courtauld’s
  • Domtar
  • Long Sault Fabrics
  • Casselman Nursing Home

Clear Writing:

  • Levi Strauss

* includes Business-specific Workplace Training and Workforce Training